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Kaki Gaming
Updated 2026-08-09
Refunds on Kaki Gaming are always in KAKI, back to your in-app balance. Top-ups themselves are final and cannot be refunded to your card or bank account.
You can cancel free of charge while the order is still waiting for the companion to accept. The full order amount is refunded to your KAKI balance immediately and any coupon you used is returned to your account. Once the companion has accepted, cancellation is no longer available.
You are refunded in full automatically when: the companion does not accept within 30 minutes, the companion rejects your order, or the companion goes offline before accepting. In all cases coupons are restored too.
If the session has started and something is wrong — the companion is absent, the service does not match the listing, or the behaviour is inappropriate — open the order and file a dispute before both sides have confirmed completion. Our team reviews the evidence and can refund the locked KAKI to your balance if the companion is at fault. Losing a match is not a refund reason.